About patient administration

Select an option to view administrative information about the patient, or to perform a specific action.

Shows different information depending on the option you chose.

Select to view all episodes of care. You can view all activities in those episodes of care, including referrals, appointments, preadmissions, visits, procedures, PIFU Patient Initiated Follow-Up. Allows patients and their carers the flexibility to arrange their follow-up appointments as and when they need them. pathways, and waiting list entries.

Read about Show pathways

Select to create a new referral.

Read about creating a new referral

Select to retrieve referrals, and advice and guidance requests, from e-RS Electronic Referral Service. Used by GPs/patients to book initial appointments with specialists at a convenient time. This would replace the current system where a referral is made to the specialist who then sends out a letter with an appointment – if the patient can’t attend that appointment they’ll have to call back and rearrange..

To retrieve information for e-RS, you must be logged in with your Care Identity account and have appropriate permissions.

Read about retrieving referrals from e-RS

Select to admit the patient.

Read about admitting an inpatient

Read about recording attending patients in UEC

Read about admitting a ward attender

Read about admitting a patient to an assessment unit

Read about admitting a patient to a virtual ward

Select to preadmit the patient.

Read about creating preadmissions

Select to transfer the patient to another ward, bed, area, or location.

Read about transferring a patient between wards

Read about transferring a patient between consultants and specialties

Read about transferring a patient between areas in UEC

Select to discharge the patient.

Read about discharging an inpatient

Select to depart the patient from an ED area 'Emergency department' areas. These areas can be in emergency departments, urgent treatment centres, urgent care centres, and minor injury units. These areas handle acute and non-acute medical emergencies, and they have a four hour target..

Read about departing a patient from an ED area

Select to discharge the patient from an assessment unit, or to depart the patient from SDEC Same Day Emergency Care. These areas aim to complete treating patients without a hospital admission or overnight stay. These areas don't have a four hour target..

Read about discharging a patient from an assessment unit

Read about departing a patient from SDEC

Select to discharge the ward attender.

Read about discharging a ward attender

Select to discharge the patient from a virtual ward.

Read about discharging a virtual ward

Select to put the patient on home leave.

Read about putting an inpatient on home leave

Select to update the patient's home leave.

Read about updating an inpatient's home leave

Select to record the patient's return from home leave.

Read about recording an inpatient's return from home leave

Select to cancel the patient's home leave.

Read about cancelling an inpatient's home leave

Select this to update information about the patient. This is the same information you see from Edit Details and Summary.

Read about editing a patient's details

Select this to view the history of changes to a patient's demographics. This includes changes to a patient's address and GP.

Read about viewing the history of changes

Select to view information about a patient from PDS Personal Demographic Service, an NHS system. The PDS helps healthcare professionals to identify patients and match them to their health records. It also allows them to contact and communicate with patients..

Read about viewing patient information from PDS

Select to view people that are associated with this patient. Nervecentre checks PDS Personal Demographic Service, an NHS system. The PDS helps healthcare professionals to identify patients and match them to their health records. It also allows them to contact and communicate with patients. to find this information.

Read about viewing a patient's related people

Select to view a patient's identifier numbers A number that identifies the patient. For example, a hospital number, NHS number, or local patient identifier., for example, a patient's NHS number or hospital number.

Read about viewing and managing a patient's identifiers

Select to print the patient's wristband.

Read about printing a patient's wristband

Select to mark a patient as deceased or alive.

Read about marking a patient as deceased

Select to view, track, and manage a patient's physical case notes.

Read about viewing a patient's physical case notes

Select to view all letters created for the patient. This is divided into three sections: scheduled letters, letters that need attention, and sent letters.

Read viewing sent letters

Select to create and send an ad-hoc letter or SMS.

Read about sending ad-hoc letters and SMS

Select to view previous fit notes. You can create new fit notes, duplicate fit notes, and delete fit notes.

Read about fit notes

Select to merge two patient records.

Read about merging patient records

Select to view the history of merges between this patient record and any other patient records.

Read about merging patient records

Select to run subject access requests for the patient.

Read about subject access requests

Select to view back office worklists.

Select to view a patient's allergies using GP Connect.

Select to view a patient's medications using GP Connect.

Select a filter to view different information about a patient's episodes of care.

Next to the name of each filter is the number of that item. For example, this patient has nine episodes of care, one active referral, six preadmissions, two active waiting list entries, one additional event, and six visits.

Shows different information depending on the filter you chose.

In the example, All has been selected, so the patient's episodes of care appear.

Select to view and manage a patient's episodes of care.

Read more about viewing and managing episodes

From here, you can view and manage RTT Referral To Treatment. The length of time from referral to treatment. pathways.

Read more about viewing and managing RTT pathways

Select to view and manage a patient's referrals.

Read more about viewing and managing referrals

Select to view and respond to requests for advice and guidance from e-RS Electronic Referral Service. Used by GPs/patients to book initial appointments with specialists at a convenient time. This would replace the current system where a referral is made to the specialist who then sends out a letter with an appointment – if the patient can’t attend that appointment they’ll have to call back and rearrange..

Read more about viewing and responding requests for advice and guidance

Select to view and manage a patient's appointments.

Read more about viewing and managing appointments

Select to add, view, and manage a patient's preadmissions.

Read more about viewing preadmissions

Select to view and manage the waiting lists a patient is on.

Read more about viewing the waiting lists a patient is on

Select to view a patient's PIFU pathways, and book the patient a PIFU appointment.

Read more about viewing a patient's PIFU pathways

Select to view and manage a patient's procedures.

Read more about viewing procedures

Select to view any active, completed, or cancelled case loads.

Select to view events that occurred during a patient's episodes of care.

For example, a phone call with the patient, or an outbound IPT Inter Provider Transfer. A referral is transferred from one healthcare provider to another healthcare provider. referral.

Read more about recording events

Select to view current and previous visits. This includes inpatient visits, visits as a ward attender, visits to SDEC Same Day Emergency Care. These areas aim to complete treating patients without a hospital admission or overnight stay. These areas don't have a four hour target., and visits to a virtual ward.

Read more about viewing visits