Nervecentre V8.1 Help for Users

Editing a patient's details

You can edit a patient's details from Patient Detail > Edit Details, or from Patient Detail > Patient admin > Edit details.

You can view a summary of a patient's details from Patient Detail > Summary.

Editing a patient's details on a mobile

You can't do this on a mobile.

Editing a patient's details on a desktop

Overview of Edit Details

From Patient Detail > Edit Details, you can add and update information about a patient. Select a field to update the information in it. You can also see this information from Patient Detail > Summary.

If a patient is marked as sensitive on PDS Personal Demographic Service, an NHS system. The PDS helps healthcare professionals to identify patients and match them to their health records. It also allows them to contact and communicate with patients., some of their information might be hidden, or not editable.

Read more about sensitive patients

The fields shown depend on your organisation.

	Enter the patient's title, full name, and preferred name. Select Other Names to add other names the patient uses.
NHS Number	Shows the patient's NHS number A unique 10 digit number given to patients in England and Wales. A patient is given an NHS number when they are born, or on their first visit to a healthcare provider..
Verified	Shows if the patient's NHS number is verified.
	Select if the patient is pregnant or not. If the patient is pregnant, you can enter when their last menstrual period was, and Nervecentre estimates the patient's due date. You can edit the patient's due date.
Date of Birth / Age	Enter the patient's date of birth, or an estimated age.
Gender Identity / Sex	Select the patient's gender identity and their assigned sex at birth.
Marital Status	Select the patient's marital status.
	Enter the patient's primary address.
Temporary Address	Select if the patient has a temporary address. Enter the patient's temporary address, and enter a date when the patient is no longer at that temporary address. You must enter an end date. For example, Doris has a hip replacement and goes to stay with her daughter for 6 weeks while she recovers. Her temporary address is her daughter's address, and the end date is in 6 weeks.
Correspondence Address	Select if the patient has a correspondence address. Enter the name of the correspondence, and the address of the correspondence. A correspondence address can have an end date if needed. For example, Tim is 19 years old and he had a disagreement with his parents. Tim left his parents house and is currently staying with his uncle. Tim doesn't know if he will move back to his parents or permanently leave, so you don't add an end date.
Contact Details	Select to add or remove contact details for the patient. You can add a phone number, an email, a fax, or another method.
Preferred Letter Delivery	Select to choose the patient's preferred method of receiving letters. For example, post, or email.
Preferred Letter Format	Select to choose the patient's preferred format for letters. For example, large print, braille, audio tape, or easy read.
SMS consent	Select if the patient consents to receive SMS messages.
Preferred Notification Delivery	Select to choose the patient's preferred method of receiving notifications. For example, SMS or email. If the patient's preferred method is SMS, you must add a valid phone number to the patient's contact details.
Has App	Shows if the patient has the Nervecentre patient app.
Communication restriction	Select a restriction for communicating with the patient. For example, the patient is in prison. You can enter a date when this restriction ends.
Related people	Select to add and remove people related to the patient. For example, the patient's parent, guardian, or carer. Read more about adding and editing related people
GP	Select to add the patient's GP, and the address of the patient's GP practice.
Pharmacy	Select to add the address of the patient's preferred pharmacy.
Dental Practice	Select to add the address of the patient's dentist.
Optician	Select to add the address of the patient's optician.
Appliance Contractor	Select to add the address of the patient's appliance contractor. Appliance contractors dispense medical devices. For example, a stoma, colostomy equipment, and medicated dressings.
EPS Exemption Status	Select to choose an EPS exemption. For example, if the patient is a cross-border patient between England and Wales, this is recorded on the patient's record as an EPS exemption. This means you can't send a prescription for the patient by EPS Electronic Prescription Service. An NHS service only available in England.This service allows prescribers to send prescriptions to community pharmacies. The pharmacies can dispense medications to patients..
Allergies, intolerances, and adverse reactions	Select to add any allergies or intolerances the patient has. Read more about adding a patient's allergies
Alerts	Select to add any alerts that apply to the patient. The alerts available depend on your organisation.
School	If the patient is in school, select the address of their school.
Language	Select the patient's primary language.
Translation	Select if the patient needs a translator.
Ethnic Origin	Select the patient's ethnic origin.
Religion	Select the patient's religion.
Occupation	Enter the patient's occupation.
Withheld Identity	Select if the patient's identity is being withheld.
Armed Forces Indicator	Select if the patient is an ex-service member, or a dependant of an ex-service member.
Disabilities	Select to add any disabilities the patient has. Read more about adding a patient's disabilities
	Enter where the patient was born.
Birth Order	Select an option. Where a patient is born in a multiple birth, Birth Order shows the order in which they were delivered. For example, if the patient was born before their twin, select 1st.

Editing a patient's details

Open the patient's record.
- From  Inpatients, select Patient List > double-click on a patient's name > Patient Detail.
- From  Outpatients, select Clinic List > double-click on a patient's name > Patient Detail.
From Patient Detail:
- Select Edit Details.
- Select Patient admin > Edit details.
A form containing fields appears.
Select fields to edit them.

You must complete all mandatory fields. Mandatory fields are marked .

Read more about the fields you can edit
Select Save Changes.

Adding and editing related people

You can add people associated with the patient to the patient's record. For example, the patient's parents, guardian, or carer.

Depending on your organisation, Nervecentre might send letters to the top person in a patient's list of related people.

Open the patient's record.
- From  Inpatients, select Patient List > double-click on a patient's name > Patient Detail.
- From  Outpatients, select Clinic List > double-click on a patient's name > Patient Detail.
From Patient Detail:
- Select Edit Details.
- Select Patient admin > Edit details.
A form containing fields appears.
Select Related people.
To add a person associated with the patient:
1. Select Add.
2. Complete the form, including all mandatory fields.
  
  Mandatory fields are marked .
3. To copy the patient's primary address, select an address field, then press Ctrl+C.
  
  You might do this if the person lives at the same address as the patient.
4. Select Save.
To remove a person associated with the patient, select Remove.
To change the order of people associated with the patient, select  and .
Select Save.
Select Save Changes.

Adding and editing a patient's disabilities

Open the patient's record.
- From  Inpatients, select Patient List > double-click on a patient's name > Patient Detail.
- From  Outpatients, select Clinic List > double-click on a patient's name > Patient Detail.
From Patient Detail:
- Select Edit Details.
- Select Patient admin > Edit details.
A form containing fields appears.
Select Disabilities.
To add a disability the patient has:
1. Select Add.
2. Select the type of disability the patient has.
  
  For example, if the patient has partial blindness, select Sight.
3. Select if the disability has an impact.
  
  For example, if the patient's disability affects the patient a little, select Yes - limited a little.
To remove a disability, select Remove.
Select Save.
Select Save Changes.

Overview of Show change history

From Patient Detail > Patient admin > Show change history, you can view changes made to a patient's demographics.

Address History	Shows changes to the patient's primary address.
GP History	Shows changes to the patient's GP.
All Changes	Shows all other changes to a patient's demographics.

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