Nervecentre V8.1 Help for Users
Viewing and managing a patient's episodes
You can view a patient's episodes of care. You can give these episodes of care names to help you identity them. Depending on your permissions, you can close and reopen episodes of care.
You can record events that occurred during an episode. For example, an ad-hoc phone call, or an outbound IPT Inter Provider Transfer. A referral is transferred from one healthcare provider to another healthcare provider. referral.
You can link two episodes together. For example, you might link an episode of care that has an RTT Referral To Treatment. The length of time from referral to treatment. pathway, with an episode of care that doesn't have an RTT pathway.
Viewing and managing a patient's episodes on a mobile
You can't do this on a mobile.
Viewing and managing a patient's episodes on a desktop

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Open the patient's record.
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From Inpatients, select Patient List > double-click on a patient's name > Patient Detail.
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From Outpatients, select Clinic List > double-click on a patient's name > Patient Detail.
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From Patient Detail > Patient admin > Show pathways, select All.

From Patient Detail > Patient admin > Show pathways > All, you can view a patient's episodes of care.
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An episode of care with no RTT pathway. You can add an RTT pathway. |
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A closed episode of care. Closed episodes are grey. Select to select the episode of care. |
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Shows information about the episode's RTT pathway. displays if the pathway is validated. Select to view more information about the RTT pathway. |
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An active episode of care. Active episodes are blue. shows this episode is selected. |
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Shows that events that are part of that episode of care. For example, referrals, appointments, waiting lists, and procedures. Select next to an event to view more information about it. Double-click on an event to view all events of that type. For example, if you double-click on an appointment, you view all the appointments for that patient. |
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Actions for the selected episode of care. These allow you to:
You can close active episodes of care, and reopen closed episodes of care. |

By default, an episode doesn’t have a name. You might enter a name if a patient has multiple episodes with the same specialty. For example, your patient has two episodes with trauma and orthopaedics, one for their hip and one for their elbow. You might name the episodes to help identify them.
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Open the patient's record.
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From Inpatients, select Patient List > double-click on a patient's name > Patient Detail.
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From Outpatients, select Clinic List > double-click on a patient's name > Patient Detail.
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From Patient Detail > Patient admin > Show pathways > All, select an episode of care.
To select an episode of care, from the top left of the box, select .
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Select Rename.
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Enter a name.
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Select Save.

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Open the patient's record.
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From Inpatients, select Patient List > double-click on a patient's name > Patient Detail.
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From Outpatients, select Clinic List > double-click on a patient's name > Patient Detail.
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From Patient Detail > Patient admin > Show pathways > All, select an episode of care.
To select an episode of care, from the top left of the box, select .
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Select Record Event.
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Select the type of event.
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Complete the form, including all mandatory fields.
Mandatory fields are marked .
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Select Submit Event.
The event appears in Patient admin > Show pathways > Other.
If the event needs you to record an outcome, the referral has the status 'Outcome required'.

You might link an episode of care that has an RTT Referral To Treatment. The length of time from referral to treatment. pathway with an episode of care with no RTT pathway.
To link two episodes of care:
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Open the patient's record.
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From Inpatients, select Patient List > double-click on a patient's name > Patient Detail.
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From Outpatients, select Clinic List > double-click on a patient's name > Patient Detail.
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From Patient Detail > Patient admin > Show pathways > All, select an episode of care.
To select an episode of care, from the top left of the box, select .
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Select Link episode.
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Select an episode of care to link with.
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Select Link.
The two episodes of care are linked.

Sometimes your actions lead to an episode of care closing. For example, if you cancel a patient's appointment, then discharge the patient and close their referral, Nervecentre closes the patient's episode of care.
In some situations, you might need to manually close and episode of care. To manually close an episode of care, you must make sure the episode of care has no active activities.
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Open the patient's record.
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From Inpatients, select Patient List > double-click on a patient's name > Patient Detail.
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From Outpatients, select Clinic List > double-click on a patient's name > Patient Detail.
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From Patient Detail > Patient admin > Show pathways > All, select an active episode of care with no active activities.
Active episodes of care are blue boxes. Active activities have blue text.
To select an episode of care, from the top left of the box, select .
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Select Close episode.
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Select an outcome.
For example, treatment complete.
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Select Close episode.
If the episode of care has an RTT pathway, the clock for the pathway is stopped.

You can reopen a closed episode of care if needed. If the episode of care has an RTT pathway, you must reinstate the RTT pathway.
Read more about reinstating an RTT pathway
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Open the patient's record.
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From Inpatients, select Patient List > double-click on a patient's name > Patient Detail.
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From Outpatients, select Clinic List > double-click on a patient's name > Patient Detail.
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From Patient Detail > Patient admin > Show pathways > All, select a closed episode of care.
Closed episodes of care are highlighted in grey.
To select an episode of care, from the top left of the box, select .
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Select Reopen episode.
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