Nervecentre V9.0 Help for Users
Offering a date for a procedure
You can offer a patient a date for their procedure from Patient admin > Show pathways > WL. When you choose a date for the procedure, you create a preadmission for the patient. You can send a letter to the patient about their procedure and when they need to attend.
The patient might contact you and ask you to change the date of their admission.
Read more about editing a patient's preadmission
If the patient is already admitted, you can proceed with the procedure in the current visit.
Read more about proceeding with a procedure in the current visit
Offering a date for a procedure on a mobile
You can't do this on a mobile.
Offering a date for a procedure on a desktop
Offering a date for a procedure not in theatre
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Open the patient's record.
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From Outpatients > Patient Detail, search for the patient.
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From Inpatients > Patient Detail, search for the patient.
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From Patient Detail > Patient admin > Show pathways > WL > Active Waiting List Entries, select an entry for a procedure.
If you can offer a date, Offer Non-Theatre Admission is blue.
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Select Offer Non-Theatre Admission.
A form to preadmit the patient appears.
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Complete the form, including all mandatory fields.
Mandatory fields are marked .
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Select Create Preadmission.
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Select a correspondence option to change who the letters are sent to.
To not send the letters, select None.
The options you see depend on your organisation.
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Select Click to preview letters.
The letters appear in your organisation's PDF viewer.
A list of letters appears on the right. This shows the recipient of each letter and how the letter is delivered. For example, 'GP - MESH' or 'Patient - Manual print'. To view a letter, select view.
You can also see information about the patient's preferred method of receiving letters, and preferred letter format.
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Depending on your permissions, if Nervecentre is sending a patient's letter by the patient's preferred delivery method, by Docmail, or by email, you can choose to manually print and send the letter instead.
To manually print and send a patient's letter, select Prevent sending of this letter, I will manually print it instead.
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Select Send.
The preadmission appears in Patient admin > Show pathways > TCI > Pending Preadmissions.
Offering a date for a procedure in theatre but not scheduled in Nervecentre
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Open the patient's record.
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From Outpatients > Patient Detail, search for the patient.
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From Inpatients > Patient Detail, search for the patient.
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From Patient Detail > Patient admin > Show pathways > WL > Active Waiting List Entries, select an entry for a procedure.
If you can offer a date, Offer Non-Theatre Admission is blue.
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Select Offer Non-Theatre Admission.
A form to preadmit the patient appears.
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Complete the form, including all mandatory fields.
Mandatory fields are marked .
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Select Create Preadmission.
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Select a correspondence option to change who the letters are sent to.
To not send the letters, select None.
The options you see depend on your organisation.
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Select Click to preview letters.
The letters appear in your organisation's PDF viewer.
A list of letters appears on the right. This shows the recipient of each letter and how the letter is delivered. For example, 'GP - MESH' or 'Patient - Manual print'. To view a letter, select view.
You can also see information about the patient's preferred method of receiving letters, and preferred letter format.
-
Depending on your permissions, if Nervecentre is sending a patient's letter by the patient's preferred delivery method, by Docmail, or by email, you can choose to manually print and send the letter instead.
To manually print and send a patient's letter, select Prevent sending of this letter, I will manually print it instead.
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Select Send.
The preadmission appears in Patient admin > Show pathways > TCI > Pending Preadmissions.
Offering a date for a procedure in theatre from Calendar
You can start to book a theatre session from Theatres > Calendar before you have confirmed the offer.
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From Theatres > Calendar, select the name of a session you want to view.
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From Session, select .
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Select your search criteria.
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To add search criteria, select +.
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To clear a specific search term, select .
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To clear all search terms, select .
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To save your search and manage saved searches, select .
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To search, select .
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To change the information that displays next to each patient, select an option from Profile.
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Select a patient from the list.
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Select List selected procedures > Confirm.
The booking is orange on the calendar because it is not confirmed. You can confirm the date from Patient admin.
Offering a date for a procedure in theatre from Patient admin
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From Inpatients, Outpatients, or Theatres > Patient Detail, search for a patient.
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From Patient Detail > Patient admin > Show pathways > WL > Active Waiting List Entries, select an entry for a procedure.
If you can offer a date, Offer Theatre Admission is blue.
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Select Offer Theatre Admission.
A form to preadmit the patient appears.
If a theatre session has already been chosen from Theatres > Calendar, Nervecentre pre-populates some fields with information, for example, the arrival date and preadmission ward.
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To choose a theatre session, select Theatre session.
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Depending on your organisation, select Reserve Bed to reserve a bed.
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Complete the form, including all mandatory fields.
Mandatory fields are marked .
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Save your changes, or exit.
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To book the theatre session and create a preadmission, select Confirm offer.
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To exit but retain the booking, select Cancel > No, exit but retain booking.
You can return to the form, or cancel the booking.
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To return to the form, select Offer Theatre Admission.
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To cancel the booking, select Cancel Theatre Booking.
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To exit and cancel the booking, select Cancel > Yes, exit and cancel booking.
If you confirmed the offer, follow the steps below.
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Select a correspondence option to change who the letters are sent to.
To not send the letters, select None.
The options you see depend on your organisation.
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Select Click to preview letters.
The letters appear in your organisation's PDF viewer.
A list of letters appears on the right. This shows the recipient of each letter and how the letter is delivered. For example, 'GP - MESH' or 'Patient - Manual print'. To view a letter, select view.
You can also see information about the patient's preferred method of receiving letters, and preferred letter format.
-
Depending on your permissions, if Nervecentre is sending a patient's letter by the patient's preferred delivery method, by Docmail, or by email, you can choose to manually print and send the letter instead.
To manually print and send a patient's letter, select Prevent sending of this letter, I will manually print it instead.
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Select Send.
The preadmission appears in Patient admin > Show pathways > TCI > Pending Preadmissions.
From Theatres > Calendar, the theatre booking is blue.
Offering a standby date
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From Inpatients, Outpatients, or Theatres > Patient Detail, search for a patient.
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From Patient Detail > Patient admin > Show pathways > WL > Active Waiting List Entries, select an entry for a procedure.
If you can offer a date, Offer Standby Date is blue.
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Select Offer Standby Date.
A form to preadmit the patient appears.
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To choose a theatre session, select Standby theatre session.
Read more about choosing a theatre session
This field might have a different name.
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Depending on your organisation, select Reserve Bed to reserve a bed.
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Complete the form, including all mandatory fields.
Mandatory fields are marked .
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Save your changes, or exit.
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To book the theatre session and create a preadmission, select Confirm offer.
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To exit but retain the booking, select Cancel > No, exit but retain booking.
You can return to the form, or cancel the booking.
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To return to the form, select Offer Standby Date.
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To cancel the booking, select Cancel Theatre Booking.
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To exit and cancel the booking, select Cancel > Yes, exit and cancel booking.
If you confirmed the offer, follow the steps below.
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Select a correspondence option to change who the letters are sent to.
To not send the letters, select None.
The options you see depend on your organisation.
-
Select Click to preview letters.
The letters appear in your organisation's PDF viewer.
A list of letters appears on the right. This shows the recipient of each letter and how the letter is delivered. For example, 'GP - MESH' or 'Patient - Manual print'. To view a letter, select view.
You can also see information about the patient's preferred method of receiving letters, and preferred letter format.
-
Depending on your permissions, if Nervecentre is sending a patient's letter by the patient's preferred delivery method, by Docmail, or by email, you can choose to manually print and send the letter instead.
To manually print and send a patient's letter, select Prevent sending of this letter, I will manually print it instead.
-
Select Send.
The preadmission appears in Patient admin > Show pathways > TCI > Pending Preadmissions.
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