Finding outpatients

You can view the patient record of an outpatient from  Outpatients > Patient Detail.

Outpatients can have multiple episodes of care overlapping each other. Each episode of care can contain multiple appointments. When you view a patient's record, you must choose the correct context. To be in the correct context, you must select the correct episode of care and appointment. This allows you to view and edit the correct information.

In Nervecentre, context refers to the event you are viewing, where an event is an episode, a visit, or an appointment.

When you do something in a patient’s record, you must be in the correct context. This is to ensure Nervecentre records information against the correct event.

For inpatients, a patient is within one episode of care. They can have multiple visits in that episode of care. To be in the correct context, you must view the correct visit. When you select  Inpatients, Nervecentre automatically places you in the current inpatient visit if there is one.

For outpatients, a patient can have multiple episodes of care overlapping each other. Each episode of care contains appointments. To be in the correct context, you must select the correct episode of care and appointment from  Outpatients.

For example, the patient Adrian Green is an outpatient under the care of Dermatology for two different skin conditions: psoriasis and acne. Each skin condition has a different episode of care and a different consultant. Jenny Chen is the consultant monitoring Adrian's psoriasis. You want to request a skin biopsy for Adrian to investigate their psoriasis. You must select the episode of care related to Adrian's psoriasis so Nervecentre can assign Jenny Chen as the consultant responsible for the investigation.

Finding outpatients on a mobile

You can't do this on a mobile.

Finding outpatients on a desktop

  1. Select  Outpatients.

  2. To find a patient's record:

    • From Patient Detail, search for the patient.

      Read more about searching for a patient

    • From Clinic List, double-click on the patient's name in your clinic list.

      Depending on your permissions, you might need to select Go to patient record.

      Patients appear in your clinic list if they have an appointment.

      Read more about viewing clinic lists

    • From Worklists, select an item in a worklist, then select the patient.

      For example, you might have a worklist containing all the patients with referrals that need triage.

      The worklists available to you depend on your organisation.

      Read more about Worklists

    • From Manage, select a list of patients to view, and select the patient from that list.

      For example, you can view a list of patients on a waiting list.

      Read more about Manage

  1. From  Outpatients > Patient Detail, select Select Patient or the patient's name.

  2. Search for a patient.

    Read more about searching for a patient

  3. Select a patient.

  4. Select an episode of care from the list.

  5. From Clinical > Referral, Appointments & Procedures, select next to the correct appointment.

  1. From  Outpatients > Clinic List, select a clinical note profile from Profile.

  2. Select to choose a clinic.

    Read more about viewing a clinic list

  3. Select a date from Date.

    Or

    Select to view appointments for today.

  4. Double-click on a patient’s name.

  5. Optional: depending on your permissions, you might need to select Go to patient record.

From  Outpatients > Patient Detail, search for a patient to view their details.

Read more about searching for a patient

Shows the patient's name and the patient's identifier numbers A number that identifies the patient. For example, a hospital number, NHS number, or local patient identifier..

Mouseover to see the patient's address, and their GP's address.

Select the patient's name to search for another patient.

Read more about searching for a patient

DoB / Age / Sex shows a patient's date of birth, age, and sex.

  • If the patient is an outpatient, but not an inpatient or ED patient, Ward / Bed is shown with no location.

  • If the patient is an inpatient and outpatient, Ward / Bed is shown. Ward / Bed shows the ward and bed the patient is in.

  • If the patient is an ED patient and outpatient, Area / Locn is shown. Area / Locn shows the area and location the patient is in.

If the patient is an inpatient or ED patient, select ▼ to transfer the patient.

Select Episodes of Care to select an episode of care. This list only shows active episodes of care.

The name of the consultant for that episode, and the specialty, appears under Episodes of Care.

Navigate between the clinical areas of Patient Detail.

Select to see more areas.

Read more about these areas

The areas available to you depend on your organisation.

Shows detailed information about the patient. The information shown depends on the area you select.

By default, Clinical is shown. Clinical shows you summaries of patient information such as observations, clinical notes, and investigations.
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