Getting notifications about a patient with Patient Watch

Nervecentre Patient Watch allows you to automatically receive updates when specific information relating to an individual patient is recorded in Nervecentre. This includes admission, discharge, and transfer information. For example, the patient Ray Jones has been transferred to Ward 2 and the consultant Dr. Smith.

You are also notified when Nervecentre receives a patient's results for an investigation. For example, a full blood count, or an abdomen x-ray.

Nervecentre sends you updates about patients you are watching. Nervecentre sends updates to you when:

When you merge a patient record into another patient record, you have:

  • A retained patient record

    This is the record you want to keep.

  • A non-retained patient record

    This is the record you want to merge into the retained patient record.

When you merge two patient records, Nervecentre creates a watch group for the retained patient record that includes anyone who was watching the non-retained patient record but not already watching the retained patient record.

When you revert a merged record, Nervecentre creates a watch group for the non-retained patient record that includes anyone who is watching the retained patient record who was previously watching the non-retained patient record.

Read more about merging patient records

Getting notifications about a patient with Patient Watch on a mobile

  1. Find the patient's record.

  2. Select .

  3. Optional: enter the names of the people you want to add to the watch group for this patient.

    A watch group is a patient-specific chat room. People in the watch group receive updates about the patient with you.

  4. Optional: enter an update that is sent to the chat room for this patient.

  5. Select Create Watch.

You can remove yourself from a patient watch in two ways.

  1. Find the patient's record.

  2. Select .

  3. Select Remove watch.

Or,

  1. From Messaging > Chat, select a watched patient.

  2. Select .

  3. Select Remove watch.

  • From Messaging > Chat, you can view a list of patients you are watching.

Getting notifications about a patient with Patient Watch on a desktop

  1. Open the patient's record.

    • From  Inpatients, select Patient List > double-click on a patient's name > Patient Detail.

    • From  Outpatients, select Clinic List > double-click on a patient's name > Patient Detail.

  2. From the patient banner, select .

  3. Optional: enter the names of other people you want to add to the watch group for this patient.

    A watch group is a patient-specific chat room. People in the watch group receive updates about the patient with you.

  4. Optional: enter an update that is sent to the chat room for this patient.

  5. Select Create Watch.

You can remove yourself from a patient watch in two ways.

From the patient's record:

  1. Open the patient's record.

    • From  Inpatients, select Patient List > double-click on a patient's name > Patient Detail.

    • From  Outpatients, select Clinic List > double-click on a patient's name > Patient Detail.

  2. From the patient banner, select > Remove Watch.

Or, from your watched patients:

  1. From Messaging > Messages > Watched Patients, select a patient you are watching.

  2. Select > Stop Watch.

A watch group is a patient-specific chat room. People in the watch group receive updates about the patient with you.

  1. From Messaging > Messages > Watched Patients, select a patient.

  2. Select .

  3. Enter the names of people you want to add to the watch group.

  4. Select Save.

You can leave a watch group to no longer receive updates about that patient.

If you leave a watch group, you can't view previous updates from when you were in the watch group.

  1. From Messaging > Messages > Watched Patients, select a patient.

  2. Select > Confirm.

  1. From Messaging > Messages, select Watched Patients.

    A list of patients you are currently watching appears.

  2. To view a patient's record, select a patient, then select .

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