Sending updates in a chat room

Creating an unnamed private chat room

From Messaging > Chat, select .
Enter the name of someone you want to add to the chat room.
Select their name from the list.
Optional: add more people to the chat room by searching for their name.
Select Confirm.

Sending an update in a chat room

From Messaging, select Chat.
Optional: enter the name of a chat room or the name of a watched patient to search for that chat room.
Select a chat room.
Type your update.

You can include emojis.
Select Send.

Leaving a chat room

You can leave a chat room so that you no longer receive updates from the chat room.

If you leave a chat room, you can't view previous updates from when you were subscribed to the chat room.

From Messaging, select Chat.
Optional: enter the name of a chat room or the name of a watched patient to search for that chat room.
Select a chat room.
Select  > Confirm.

Overview of a chat room

From  Messaging > Messages > Chat Rooms, you can send and receive updates in chat rooms. You can send and receive updates in a patient-specific chat room from  Messaging > Messages > Watched Patients.

Chat	Select to create an unnamed private chat room. This is intended for one-to-one conversations, but you can add more than one colleague to the chat room. Read more about creating an unnamed private chat room
	Select to rename the chat room. Read more about renaming a chat room
	Select to add subscribers to the chat room. Read more about adding subscribers to a chat room
	Select to leave the chat room. Read more about leaving a chat room
	Shows the chat room thread. Your updates always appear on the right with a blue background. You can delete your updates. Read more about deleting your updates
Chat Rooms	Chat rooms you can access. Select a chat room to view updates in that chat room. Mouseover and select + to create a named public or private chat room, or join a public chat room. Read more about creating a named private chat room Read more about creating a public chat room Read more about joining a chat room
	Displays next to chat rooms and patients with an update you haven't read.
	Formatting options for your update.
	Enter your update then press Enter to send. Read more about sending an update in a chat room

Creating an unnamed private chat room

You can create unnamed private chat rooms that only specific people can see. You are the administrator of any chat rooms you create, which means you can choose who is in the chat room.

To create an unnamed private chat room:

From  Messaging > Messages, select Chat.
Enter the names of the people you want to add to the chat room.
Select Chat.

Creating a named private chat room

You can create named private chat rooms that only specific people can see. You are the administrator of any chat rooms you create, which means you can choose who is in the chat room.

To create a named private chat room:

From  Messaging > Messages, mouseover Chat Rooms and select + > Create Chat Room.
Enter a name for the chat room.
From Type, select Private.

You can then add subscribers to the chat room.

Read more about adding subscribers to a chat room

Creating a public chat room

You can create public chat rooms that anyone can see and join.

From  Messaging > Messages, mouseover Chat Rooms and select + > Create Chat Room.
Enter a name for the chat room.
From Type, select Public.

You can then add subscribers to the chat room, or people can join the chat room.

Read more about adding subscribers to a chat room

Joining a chat room

From  Messaging > Messages, mouseover Chat Rooms and select + > Join Chat Room.
Select the chat room you want to join.

Sending an update in a chat room

From  Messaging > Messages > Chat Rooms or Watched Patients, select a chat room.
Enter an update.

You can format the text in your update.
Press Enter.

Sending items from the clipboard to a chat room

You can add items to your clipboard and send them to a named private chat room.

Open the patient's record.
- From  Inpatients, select Patient List > double-click on a patient's name > Patient Detail.
- From  Outpatients, select Clinic List > double-click on a patient's name > Patient Detail.
Select .
To add an item to the clipboard, select .
Select items in the clipboard that you want to send.
Select .

A dialogue box appears containing an update you can edit.

By default, the update contains the patient's name, age, date of birth, and hospital number. It also contains a table of any information you selected from the clipboard.
Choose who you want to send the update to.

You can choose to send the update to any private or public chat room you are a member of. Or, if you are watching the patient, you can send the update to the patient's watch group. You can't send the update to a watch group for a different patient.
Optional: edit the update.
Select Send.

Deleting an update in a chat room

You delete updates you sent to a chat room.

From  Messaging > Messages > Chat Rooms or Watched Patients, select a chat room.
Select one of the updates you sent in the chat room.

Your updates have a blue background.
Select Delete.

Renaming a chat room

From  Messaging > Messages > Chat Rooms, select a chat room.
Select  > Rename Chat Room.
Enter a new name for the chat room.

Adding subscribers to a chat room

From  Messaging > Messages > Chat Rooms, select a chat room.
Select .
Enter the names of people you want to add to the chat room.
Select Save.

Leaving a chat room

You can leave a chat room so that you no longer receive updates from the chat room.

If you leave a chat room, you can't view previous updates from when you were subscribed to the chat room.

From  Messaging > Messages > Chat Rooms, select a chat room.
Select  > Confirm.

Sending updates in a chat room

Sending updates in a chat room on a mobile

Sending updates in a chat room on a desktop