About waiting lists

You can add patients to waiting lists. Patients can be on waiting lists for appointments, procedures, or results from diagnostic tests. Patients can be on waiting lists if they are being monitored. For example, for cancer surveillance.

You can view the waiting lists a specific patient is on from Patient Detail > Patient admin > Show pathways > WL.

You can:

  • Move a patient between different waiting lists

    For example, if a consultant leaves, you might move the patient to a waiting list for a different consultant.

  • Suspend a patient on a waiting list for a set period of time

    For example, you might suspend a patient's waiting list entry if they are unfit for surgery and need further tests.

  • Record that a patient still needs to be on a waiting list

    For example, if a patient is on a waiting for surgery, you might validate that they still need the surgery.

  • Record the outcome of a patient's time on a waiting list

    For example, if a patient needs to be discharged from your care, you can record the outcome of the waiting list to discharge them.

Depending on your permissions, you can view all the patients on a waiting list from  Outpatients > Manage > Waiting Lists.

Read more about viewing patients on waiting lists

About waiting lists on a mobile

You can't do this on a mobile.

About waiting lists on a desktop

  1. Open the patient's record.

    • From  Inpatients, select Patient List > double-click on a patient's name > Patient Detail.

    • From  Outpatients, select Clinic List > double-click on a patient's name > Patient Detail.

  2. From Patient Detail > Patient admin > Show pathways, select WL.

From Patient Detail > Patient admin > Show pathways > WL, you can view the waiting lists a patient is on.

+

Select to manually add a patient to a waiting list.

Read more about manually adding a patient to a waiting list

Active Waiting List Entries

Shows the waiting lists the patient is currently on.

Select an entry to view what actions you can perform.

Select to view details about the entry including the history.

Read more about viewing details

You can record that a patient needs to remain on a waiting list.

Read about recording that a patient needs to remain on a waiting list

The actions available for the selected entry. The options available depend on your organisation.

Read more about booking an appointment

Read more about offering a date for a procedure

Read more about managing a patient's waiting list entries

Completed and Cancelled Waiting List Entries

Shows waiting lists that a patient was previously on.

To view the outcome of a patient's time on a waiting list, select an entry, then select Show Outcome.

You can place patient's onto different types of waiting list. Each waiting list has a different purpose.

Outpatient Capacity

For patients waiting for an appointment.

Outpatient Diagnostic

For patients waiting for a diagnostic test, or results of a test.

Outpatient Other

For patients on other types of waiting list.

For example, a waiting list for cancer surveillance.

Inpatient Procedure

For patients waiting for a procedure in theatre.

Inpatient Other

For patients waiting for a procedure not in theatre.
Related articles