Viewing a summary of patient information

You can view a summary of a selected patient's information from Patient Detail > Summary. You can view the patient's current visit information, visit history information, and check the status of their patient record.

Viewing a summary of patient information on a mobile

You can't do this on a mobile.

Viewing a summary of patient information on a desktop

From Summary, you can view a summary of administrative information. This is where you would check to see if the patient's information is correct when you admit a patient known to Nervecentre. You can view and edit patient photos here too.

Shows information about the patient.

You can edit the patient's details from Edit Details.

Read about editing a patient's details

The header displays the status of the patient's record, for example, Matched with PDS.

Read more about statuses

You can add a photograph of a patient.

Select to take a photograph.

Read more about taking a photo

Select to open the photo editor.

Read more about replacing a photo

Ticket No

If the patient is in a waiting area in UEC, this shows their ticket number in the queue.

Read about waiting area dashboards in UEC

Check PDS

Select to retrieve information about the patient from PDS Personal Demographic Service, an NHS system. The PDS helps healthcare professionals to identify patients and match them to their health records. It also allows them to contact and communicate with patients.. Checks for any updates on the spine since the patient was last searched.

Read more about retrieving information from PDS

PDS Relations

Select to look for any family or related people. This can be reviewed and updated by users with the correct permissions.

Read more about checking PDS for related people

Shows you all admission and transfer information for this visit. Includes ward, bed, and consultant transfers.

Shows you the number of previous ED attendances in the last 28 days and in the last 12 months. This includes the current attendance.

Shows you more details for visits in the last 14 days. Select a visit to see more details.

A patient's record can have a different PDS Personal Demographic Service, an NHS system. The PDS helps healthcare professionals to identify patients and match them to their health records. It also allows them to contact and communicate with patients. status before, during, or after their visit.

What you see Status Description
Matched with PDS (Last changed on: dd/mm/yyyy hh:mm)

Synchronised

The patient's local record hasn't changed since PDS was last checked.
Requires PDS check (Last changed on: dd/mm/yyyy hh:mm)

Desynchronised

The patient's local record has changed since PDS was last checked.
Required PDS check (Last changed on: dd/mm/yyyy hh:mm)

Suspended

The patient's local record has changed because of information received by a third-party system.

Nervecentre pauses automatic checks of PDS.

NHS 111 is currently the only third-party system that can cause a 'Suspended' status.
Decoupled from PDS (Last changed on: dd/mm/yyyy hh:mm)

Decoupled

The patient's local record is decoupled from PDS.

Nervecentre pauses automatic checks of PDS. You can't manually check PDS until you relink the patient's local record with PDS.
NHS number superseded on PDS (Last changed on: dd/mm/yyyy hh:mm)

Superseded

The patient's NHS number A unique 10 digit number given to patients in England and Wales. A patient is given an NHS number when they are born, or on their first visit to a healthcare provider. has changed.

If the new NHS number is already on another patient record, then the patient record has the status 'Superseded'.
Not Found on PDS (Last changed on: dd/mm/yyyy hh:mm)

Not Found

The patient's record doesn't exist on PDS.
Invalidated on PDS (Last changed on: dd/mm/yyyy hh:mm)

Invalidated

The patient's record has been invalidated on PDS.
Not yet linked with PDS (Last changed on: dd/mm/yyyy hh:mm)

Not yet linked with PDS

The patient's local record has not been linked with PDS.

  1. Open the patient's record.

    • From  Inpatients, select Patient List > double-click on a patient's name > Patient Detail.

    • From  Outpatients, select Clinic List > double-click on a patient's name > Patient Detail.

  2. From Patient Detail:

    • Select Summary > Check PDS.

      Or

    • Select Patient admin > PDS Lookup > Recheck.

    Nervecentre checks the patient's record on PDS for new information.

    If there are no differences between a patient's local record and their record on PDS, Nervecentre updates the date and time PDS was last checked.

    If there are differences between a patient's local record and their record on PDS, these differences are highlighted in red.

  3. Choose the values you want to keep, or decouple the record from PDS.

    • To keep specific values, from Action, select an option. Then select Resolve.

      Read more about resolving differences

    • To update all the values in the local record with the values in PDS, select Take All PDS Values.

    • To check PDS for new information, select Recheck.

    • To decouple the local record from the record on PDS, select Decouple record.

      Read more about decoupling a patient's record

    • To cancel the last action you did, select Cancel action.

      For example, if your last action was you trying to admit the patient, this cancels admitting the patient.

    Nervecentre updates the status of the patient's local record, and the date and time PDS was last checked.

    Read more about PDS status

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