Decoupling a local patient record from a patient record on PDS

You can decouple a patient's local record from their record on PDS Personal Demographic Service, an NHS system. The PDS helps healthcare professionals to identify patients and match them to their health records. It also allows them to contact and communicate with patients.. You might decouple a patient's record from PDS if:

• The local record is more up-to-date, and you can't update the record on PDS

• The local record is linked to the incorrect record on PDS

• The patient can't be matched to a specific record on PDS

• The patient can't be found on PDS

Decoupling a local patient record from a patient record on PDS on a mobile

You can't do this on a mobile.

Decoupling a local patient record from a patient record on PDS on a desktop

1. Open the patient's record.

   • From  Inpatients, select Patient List > double-click on a patient's name > Patient Detail.

   • From  Outpatients, select Clinic List > double-click on a patient's name > Patient Detail.

2. From Patient Detail > Patient admin, select PDS Lookup.

3. Select Decouple record.

4. Select a reason for decoupling the records.

   For example, local details are more up-to-date.

5. Enter any additional relevant information.

6. Select Confirm - Decouple.

   From Patient Detail > Summary, the patient's record displays Decoupled from PDS.

   Nervecentre pauses automatic checks of PDS. You can't manually check PDS until you relink the patient's local record with PDS.

   Read more about linking a patient's record with PDS