Nervecentre V8.1 Help for Users

Overview of Live Flow

From  Live Flow, you can view live flows and flow metrics. A live flow is an organised diagram containing flow metrics. A flow metric is a query that returns a number or list of an item, for example, a list of patients or a number of bed spaces.

You can view live flows and flow metrics from  Live Flow. By default, Live Patient Flow is shown.

Home	Your home dashboard. You can customise your home dashboard to show your choice of information. Your home dashboard is available across Nervecentre. Read about setting up your home dashboard
Live Patient Flow	View graphic displays of patient data, updated in real time. These are live flows. Live flows contain flow metrics. A flow metric is a query that returns a number or list of an item, for example, a list of patients or a number of bed spaces.
Patient List	View patient list dashboards. For some flow metrics, when you select the flow metric in a live flow, Patient List shows a list of patients returned by the flow metric.
Patient Detail	View and edit demographic and clinical information about a patient. You can search for a patient to view their details, or from Patient List you can double-click on a patient's name to view their details.
Waiting times	View flow metrics about waiting times.

Live Patient Flow

You can view flow metrics in an organised diagram called a live flow from  Live Flow > Live Patient Flow.

	Select a live flow from the list. If you have the correct permissions, you can create and edit live flows. Select Edit to edit the selected live flow. Select New to create a new live flow.
	You can filter the live flow to just show information for a specific area: From Ward, select a ward to filter the live flow. From Directorate, select a directorate to filter the live flow. To clear filters, select Clear. To add and remove wards that can be used for filtering, select Edit.
	You can view history the of the selected live flow or an individual flow metric. Select Load history and drag the slider to view how the live flow has changed over the past month. Select Load history >  to view the history of an individual flow metric.
	The selected live flow appears here. Each flow metric shows a number. The number might have an amber or red indicator. Your organisation can choose when the flow metric becomes amber or red. For example, the flow metric might turn amber if the number is greater than 5 and red if the number of patients is greater than 15. When a flow metric is in a square box, you can see a bar chart behind the number. The bar chart shows you the number returned by the flow metric at 30 minutes intervals. The bar chart shows the last 5.5 hours of the flow metric's history. Double-click on a number to view a list of patients returned by that flow metric. If the flow metric is an expression, made up of multiple flow metrics, you might be able to view one of the flow metrics in the expression.

Patient List

You can view patient lists from  Live Flow > Patient List.

For some flow metrics, when you select the flow metric in a live flow, Patient List shows a list of patients returned by the flow metric.

	You can choose what information is shown on a patient list dashboard. Select  to view all information. Select  to view a summary of information. Select  to search for a patient. Read more about searching for a patient
	Shows the patient list. You can scroll up and down to view more patients, and scroll left and right to view more information about the patients. Select a column heading to sort the patient list by that heading. Double-click a patient's name to view their patient record. Read more about finding a patient's record You can update some clinical notes from the clinic list. Double-click a column containing a clinical note to update the clinical note. For example, double-click in the column 'Algy' to update the clinical note 'Allergies'. Read more about updating a clinical note Depending on your organisation, you can filter information in patient list dashboards. Read more about filtering information
	Shows the name of the patient list and the number of patients in the list.
	Select a clinical note profile from Profile. The clinical note profile changes the columns and information shown. Read more about viewing a clinical note profile
	Select to choose a patient list to view. When you mouseover the name of the current patient list, the name of the previous patient list you viewed shows below. Select the name of the previous patient list to view the list again.
	Select to print the patient list. Read more about printing clinical notes

Patient Detail

You can view patient details from  Live Flow > Patient Detail.

	Move between patients on the same patient list.
	Shows the patient's name and identifier numbers A number that identifies the patient. For example, a hospital number, NHS number, or local patient identifier.. Mouseover  to see the patient's address. Select the patient's name to search for another patient. Read more about searching for a patient Shows patient tags and bed tags. For example, your organisation might have patient tags for sepsis, AKI, pregnancy, or disabilities. Read more about patient tags DoB / Age / Sex shows a patient's date of birth, age, and sex.
	Select ▼ to transfer a patient. If the patient is an inpatient, Ward / Bed is shown. Ward / Bed shows the ward and bed the patient is in. If the patient is an ED patient, Area / Locn is shown. Area / Locn shows the area and location the patient is in. Admitted shows the date the patient was admitted and the time since admission. For inpatients, the time since admission is shown in hours, then after 24 hours has passed, the days since admission is shown. For ED patients, the time since admission is shown in hours, then after 24 hours has passed, '>24 hours' is shown. Consultant / Specialty shows the name of the consultant and the consultant’s specialty.
	Navigate between the clinical areas of Patient Detail. Select  to see more areas. Read more about these areas The areas available to you depend your organisation.
	Shows detailed information about the patient. The information shown depends on the area you select. By default, Clinical is shown. Clinical shows you summaries of patient information such as observations, clinical notes, and care plans.

Waiting times

You can view information about waiting times from  Live Flow > Waiting Times.

	You can search for specific data about waiting times. Here you can select the criteria for your search. Next to , you can see the number of items returned by your search. To clear one search term, select  next to the search term. To clear your whole search, select  next to .
	Select to export the data in the table into an Excel spreadsheet.
	Drag items here to group rows by that item. The items can be column headings from the table, or items from the list on the right. Select  next to the name of a group to remove it. Read more about grouping rows
	Shows the table of data returned by your search. Select a column heading to sort the data by that heading. Read more about sorting the contents of a column Select  next to a row name to expand the group. You can have groups within groups.
	Shows the pivot chart. Select and drag a corner of the chart to change the size of the window. Select  to make the window take up the width of the full screen. Select  to close the pivot chart window.
	Drag items here to set column labels. The items can be column headings from the table, or items from the list on the right. Select  next to the name of the column label to remove it.
	Select  to turn on pivot mode and view the pivot chart. Select items in the list to group rows by that item. Clear items in the list to remove groups. You can drag items in the list to other areas.