Nervecentre V8.1 Help for Users

Viewing reference data from e-RS

From  Back office > E-RS > E-RS Reference Data, you can view lists of reference data for specialties, types of clinic, and referral cancellation reasons. This reference data relates to referrals sent to Nervecentre. For example, referrals to the Referral Assessment Service (RAS), referrals where there have been Appointment Slot Issues (ASI), and advice and guidance requests.

This reference data comes from e-RS Electronic Referral Service. Used by GPs/patients to book initial appointments with specialists at a convenient time. This would replace the current system where a referral is made to the specialist who then sends out a letter with an appointment – if the patient can’t attend that appointment they’ll have to call back and rearrange.. You can retrieve this reference data from  Back office > E-RS > E-RS Retriever. For example, you might retrieve this reference data once a week.

Viewing reference data from e-RS on a mobile

You can't do this on a mobile.

Viewing reference data from e-RS on a desktop

Overview of E-RS Reference Data

From  Back office > E-RS > E-RS Reference Data, you can view lists of reference data for specialties, types of clinic, and referral cancellation reasons.

You can filter the reference data shown.

e-Referral Specialty	Shows a list of specialties.
e-Referral Clinic Type	Shows a list of different types of clinic.
e-Referral Referral Cancellation reason	Shows a list of reasons for cancelling a referral.

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