About patient photo ID

Nervecentre allows you to take and show a patient photo, for the purpose of patient identification. For example, you can photo the patient on arrival and add the photo to the patient’s record. On a desktop, the photo appears in the patient banner. On a mobile, the photo appears when you view the patient's record.

This is particularly powerful for potential absconders from an Emergency Department (ED) who are at risk of harm, or for patients with dementia who are at risk of leaving ward areas unattended.

You must obtain patient consent before adding the photo to a patient’s record.

Read more about taking a patient's photo

When you delete a photo, it is no longer displayed in the patient banner but can still be accessed by personnel with appropriate permissions for auditing purposes.

• You can take photos on a webcam or mobile device.

• Nervecentre Patient Photo ID requires the Patient Photo ID system license and a media server to store photos.

• Photos are stored as 800x600 portrait.

• All photos are stored so you can switch to older photos if required.

• Photos from previous attendances can be used, if taken in Nervecentre.

• You can’t upload patient photo IDs taken outside Nervecentre.

• You must scan a patient’s wristband to add a patient ID photo to their record on a mobile.

  Read more about scanning a patient's wristband

Software requirements

The minimum Nervecentre Server software version is s6.2.2. The minimum iOS app version is 6.2.3 on iOS 15. The minimum Android app version is 6.1.3 on Android 10.

The feature requires both the Patient Photo ID system license and a media server as part of the cluster to store the imagery.

Hardware requirements

Taking patient photos on the web UI requires a webcam attached and installed on the machine. The iOS and Androidapplications require a functional camera on the device to take the image. Images cannot be uploaded manually.