Recording collections for outpatients

From Outpatient Collections, you can record sample collections, view a list of recently collected samples, and view orders that have timed out.

From Outstanding Collections, you can record sample collections. You can also print forms and labels for samples.

From Recently Collected, you can view sample that were recently collected. If an order was collected in the last two hours, you can print the forms and labels for the sample.

From Timed Out, you can view orders that have timed out and have the status 'OP Unknown'.

If an order is not recorded as collected in Nervecentre before the time-out date, then the order is timed out. The time-out date is a set number of days after the required date of collection.

Your organisation can choose when an order times out.

An order might be timed out if:

• The sample has not been collected

• The sample has been collected but it was collected at a place that doesn't have Nervecentre

  For example, a patient might have their sample taken at a GP.

1. View collections for an outpatient from:

   •  Outpatients

     1. Select Clinic List > double-click on a patient's name.

     2. From Patient Detail, select Investigations.

     3. Select  to view Outstanding Collections.

     Or

   •  Collections

     1. Select Outpatient Collections > Select Patient.

     2. Search for a patient.

        You can scan the barcode on a request form to find a patient.

        Read more about searching for a patient

     3. Select a patient to view Outstanding Collections.

2. Select Collected All to record the samples taken.

3. Confirm you have collected all samples.

   The status updates to Collected.

When taking samples, it might not be possible to obtain all the samples needed for that order. For example, you might be unable to obtain the specified amount of blood needed for all the samples. You might leave that sample aside temporarily and return to it, or ask someone else to take the sample later.

You can record samples as not collected. You must add a reason. Samples recorded as not collected remain as outstanding collections.

1. View collections for an outpatient from:

   •  Outpatients

     1. Select Clinic List > double-click on a patient's name.

     2. From Patient Detail, select Investigations.

     3. Select  to view Outstanding Collections.

     Or

   •  Collections

     1. Select Outpatient Collections > Select Patient.

     2. Search for a patient.

        You can scan the barcode on a request form to find a patient.

        Read more about searching for a patient

     3. Select a patient to view Outstanding Collections.

2. Select the samples that you have collected.

3. Select Collected Partial.

4. Select a reason.

   You can add supporting information as free text.

5. Optional: to reassign the collection, select a different collection service.

6. Read and confirm which samples have not been collected.

   The samples not obtained are struck out on the original collection and the status is Part Collected.

   Nervecentre automatically creates a new order and collection for the samples not taken.

You can record a whole order of samples as not collected. You must add a reason. Orders recorded as not collected will remain as outstanding collections.

If you were unable to collect specific samples in an order, mark the order as partially collected.

Read about recording a partial collection

1. View collections for an outpatient from:

   •  Outpatients

     1. Select Clinic List > double-click on a patient's name.

     2. From Patient Detail, select Investigations.

     3. Select  to view Outstanding Collections.

     Or

   •  Collections

     1. Select Outpatient Collections > Select Patient.

     2. Search for a patient.

        You can scan the barcode on a request form to find a patient.

        Read more about searching for a patient

     3. Select a patient to view Outstanding Collections.

2. Underneath the order you are unable to collect, select Unable to collect.

3. Select a reason.

   You can add supporting information as free text.

4. Optional: to reassign the collection, select a different collection service.

5. Read and confirm that you are unable to collect the samples.

   The status updates to Not Collected.

   Samples recorded as not collected remain outstanding.