Nervecentre V8.1 Help for Users

Overview of Bed Management

You can view information about beds in real time, and manage beds.

Home	Your home dashboard. You can customise your home dashboard to show your choice of information. Your home dashboard is available across Nervecentre. Read about setting up your home dashboard
Manage Beds	Manage all beds in your organisation. You can: Reserve beds Cancel bed reservations View specialty and ward bed capacity and demand View existing bed stock including available and occupied beds View and interact with patient lists, patient details, and PSAAG Patient Status At A Glance. A view of information relating to patients within a specific ward or area. Close a bed space View operational summaries from wards View and manage outbreaks of infections
Bed Reservations	Manage reserved beds.
Patient List	View patient list dashboards. Patient list dashboards show groups of patients who match specific criteria, for example, patients in a ward or location. Read more about patient lists
Patient Detail	View and edit demographic and clinical information about a patient. Read more about finding a patient's record
Bed Status	View Patient Status At A Glance (PSAAG).
Summaries	View a set of pre-configured summaries of information held in Nervecentre. For example, discharge summaries in progress across your organisation.
Outbreaks	This is only available if your organisation has Nervecentre Infection Prevention. View summaries of outbreaks of infections.

Manage Beds

From  Bed Management > Manage Beds you can:

Reserve beds
Cancel bed reservations
View specialty and ward bed capacity and demand
View existing bed stock including available and occupied beds
Close a bed space

Shows patients scheduled to come in (TCI), or patients with open bed requests.

Select an option then a specialty to view a list of patients.

Select an option to filter the information you view.

Summary

Shows information about available beds, discharge, and outliers.
Beds and Patients

Shows information about available beds, patients, outliers, discharge, and acuity.
Patients and Acuity

Shows information about patients, outliers, discharge, and acuity.
Patients

Shows information about patients, outliers, and discharge.
All Beds

Shows information about beds, chairs, and trolleys.

Shows information about bed spaces.

Select Available to show empty, unreserved beds. Available beds show a grey box.
Select Potential to show beds for patients who have been identified as being medically fit, are going home today, or have an EDD Expected Date of Discharge. The date a patient is expected to go home from hospital. in the past or today.
Select All to see a whole ward.

Bed Reservations

Bed Reservations provides you with an overview of all information about bed reservations.

When a patient moves into the reserved bed space, they are removed from this page.

	Shows colour coded chains of beds, where all the beds in a chain show the same colour. There is no significance to the colours, and you can't customise them. Chains of beds are linked bed reservations. For example, a bed reservation is in place for W1B1, but the patient in W1B1 has a bed reservation for W2B2. The bed in W2B2 is occupied. When the patient in W2B2 is moved or discharged, the whole chain can be moved.
Date Reserved	The date and time the bed was reserved.
Patient Name	The name of the patient, shown as SURNAME, Forename. Double-click the patient's name to view the patient's record.
Hospital Number	The patient's hospital number.
Admitted	How long the patient has been admitted.
Requested	How long the bed has been requested.
Current Location	The current location of the patient.
Reserved Location	The location of the reserved bed.
Status	The status of the reserved bed, and the duration of that status. For example, 'Empty 00:45' shows that the bed has been empty for 45 minutes. Nervecentre automatically updates the status.
Porter Task	If your organisation uses Nervecentre for managing portering tasks, any portering tasks related to the reserved bed appear here.
Reserved By	The username of the user who reserved the bed space.

Patient List

	You can choose what information is shown on a patient list dashboard. Select  to view all information. Select  to view a summary of information. Select  to search for a patient. Read more about searching for a patient
	Shows the patient list. You can scroll up and down to view more patients, and scroll left and right to view more information about the patients. Select a column heading to sort the patient list by that heading. Double-click a patient's name to view their patient record. Read more about finding a patient's record You can update some clinical notes from the clinic list. Double-click a column containing a clinical note to update the clinical note. For example, double-click in the column 'Algy' to update the clinical note 'Allergies'. Read more about updating a clinical note Depending on your organisation, you can filter information in patient list dashboards. Read more about filtering information
	Shows the name of the patient list and the number of patients in the list.
	Select a clinical note profile from Profile. The clinical note profile changes the columns and information shown. Read more about viewing a clinical note profile
	Select to choose a patient list to view. When you mouseover the name of the current patient list, the name of the previous patient list you viewed shows below. Select the name of the previous patient list to view the list again. Read more about viewing a patient list
	Select to print the patient list. Read more about printing clinical notes

Patient Detail

	Move between patients on the same patient list.
	Shows the patient's name and identifier numbers A number that identifies the patient. For example, a hospital number, NHS number, or local patient identifier.. Mouseover  to see the patient's address. Select the patient's name to search for another patient. Read more about searching for a patient Shows patient tags and bed tags. For example, your organisation might have patient tags for sepsis, AKI, pregnancy, or disabilities. Read more about patient tags DoB / Age / Sex shows a patient's date of birth, age, and sex.
	Select ▼ to transfer a patient. If the patient is an inpatient, Ward / Bed is shown. Ward / Bed shows the ward and bed the patient is in. If the patient is an ED patient, Area / Locn is shown. Area / Locn shows the area and location the patient is in. Admitted shows the date the patient was admitted and the time since admission. For inpatients, the time since admission is shown in hours, then after 24 hours has passed, the days since admission is shown. For ED patients, the time since admission is shown in hours, then after 24 hours has passed, '>24 hours' is shown. Consultant / Specialty shows the name of the consultant and the consultant’s specialty.
	Navigate between the clinical areas of Patient Detail. Select  to see more areas. Read more about these areas The areas available to you depend your organisation.
	Shows detailed information about the patient. The information shown depends on the area you select. By default, Clinical is shown. Clinical shows you summaries of patient information such as observations, clinical notes, and care plans.

Bed Status (PSAAG)

When you view a ward, you see a bar of ward information, and patient information displayed by bed space.

Overview of ward information

Beds	Total number of beds Number of empty beds Number of closed beds Total patients in this location Number of patients admitted, but not allocated a bed
Discharge	Select an option to filter patient information. Number of patients with clinical note 'Home Today' set to 'Yes' Number of patients with an EDD Expected Date of Discharge. The date a patient is expected to go home from hospital. of today or in the past Number of patients with clinical note 'Medically Fit' set to 'Yes'
Acuity	The number of patients in this area with clinical note 'Acuity Acuity is the patient's health status, and is used to determine the correct level of care and staffing needed. Higher acuity patients need more care. Nervecentre doesn't calculate acuity. Clinicians set the acuity score in a clinical note.' set to each acuity level.
Obs	The number of patients with observations due, overdue and with a high EWS Early Warning Score. A vital signs recording and scoring system used with adult patients. The scoring system is designed to identify and alert appropriate staff in the case of deteriorating patients.. Patients with a high EWS are RAG rated red or amber.

Overview of patient information

	Select to drag the room or bay to a different position.
	The name of the room or bay.
	A bed. Each occupied bed shows: The names of the bed, patient, and consultant The specialty Information about the patient's care Any patient and/or bed tags Each unoccupied bed shows: Whether the bed is empty or closed Any bed tags
	Information about the patient's care. You can choose what to display. Select items from the information bar at the top of the PSAAG view, or, select  from the bottom right corner of the page, and select up to three items. Items in blue are of least concern, or not due Items in green are due Items in red are of concern or overdue
	Patient tags and bed tags.

Outbreaks

This is only available if your organisation has Nervecentre Infection Prevention.

Select this to view summaries of outbreaks of infections.

You can search created outbreaks by date, select Create Outbreak to register an outbreak in a specific location, and export outbreak information to a Microsoft Excel spreadsheet.

Name	The name of the outbreak.
Onset Date	The date and time of the outbreak.
Onset Location	The location of the outbreak.
Created	The date and time the outbreak was created in Nervecentre.
Created by	The user who created the outbreak.
Closed	The date and time the outbreak was closed in Nervecentre
Closed By	The user who closed the outbreak.
Status	The current status of the outbreak.

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