Nervecentre V8.1 Help for Users
Choosing appointment slots
When you book a new appointment or reschedule an existing appointment, you can choose an appointment slot.
Choosing appointment slots on a mobile
You can't do this on a mobile.
Choosing appointment slots on a desktop
Overview of Appointment slot
When you are booking or rescheduling an appointment, you complete a form. This form includes the field Appointment slot. Depending on your organisation, this field might have a different name.
When you select Appointment slot, you can choose an appointment. The image below shows you booking a new appointment.
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Clinic |
Select to choose a clinic's calendar to view. |
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Booking notes |
Appears when you are rescheduling an appointment, or booking an appointment from Calendar. Shows any booking notes for the clinic. For example, a booking note might say overbooking is limited and the maximum number of appointments you can overbook is two. |
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Shows a calendar of appointment slots available at the clinic.
Select a date to view appointment slots on that date. |
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Shows the type of appointment you are trying to book. If you are rescheduling an appointment, this also shows the date and time of the original appointment. |
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Shows appointment slots available at the clinic on that specific day. Select an appointment slot to book the appointment. |
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Overbook |
Select to overbook the clinic. |
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Book appointment |
Appears when you are booking a new appointment. Select to book the appointment. |
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Patient Declined Offered Date |
Appears when you are booking a new appointment. Select to record that you offered a date to the patient and they declined it. Nervecentre keeps a record of the number of offers made to a patient. |
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Reschedule appointment |
Appears when you are rescheduling an appointment. Select to reschedule the appointment. |
Choosing an appointment slot
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Start booking a new appointment, or rescheduling an existing appointment.
Read more about booking an initial appointment
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From Clinic, select a clinic to book an appointment at that clinic.
To view dates and times for appointments at any clinics, select All Clinics.
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From the calendar, select a date to view appointment slots on that date.
Mouseover a date to view availability on that date.
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From the list on the right, select an appointment slot.
If there are no slots available, select Overbook to overbook the clinic.
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To extend an appointment, from Extend Duration, select a time.
Select + to view more times.
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If you are booking a new appointment, select Book appointment.
If you are rescheduling an appointment, select Reschedule appointment.
About overbooking clinics
Depending on the clinic and your permissions, you can overbook a clinic. This means you can book more appointments when no appointments are available at the clinic. The clinic might have a limit on the number of extra appointments you can book.
Overbooking a clinic
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Start booking a new appointment, or rescheduling an existing appointment.
Read more about booking an initial appointment
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Try to find an appointment slot.
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Select Overbook.
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Enter a start time for the appointment.
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Enter a duration for the appointment.
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Select a clinic resource.
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Select Add.
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