Overview of Medical Records

You can manage and track paper case notes from  Medical Records.

From  Medical Records, you can manage and track paper cases notes.

Home

Your home dashboard. You can customise your home dashboard to show your choice of information. Your home dashboard is available across Nervecentre.

Read about setting up your home dashboard

Loan Requests

View loan requests for specific locations.

Read more about viewing loan requests

My Pull Lists

View and complete pull lists you have been assigned.

Read more about viewing and completing your pull lists

Tracking

Record the location of multiple case note volumes.

Read more about tracking case note volumes

Manage Case Notes

As a medical records manager, you can create and manage pull lists.

Read more about creating and managing pull lists

You can also create and manage case note volumes.

Read more about creating and managing case note volumes

From  Medical Records > Loan Requests, you can view all loan requests at a specific location.

Requested Shows the date and time the loan request was made.

Date required

Shows the date a case note volume needs to be at the requested location.

For example, if a case note volume is going from a ward back to the library, this is the date the case note volume needs to be in the library.

Completed

Show the date and time the loan request was marked as completed.

Status

Shows the status of the loan request.

Case Note ID

Shows the ID for the case note volume.

Borrower

Shows the borrower code for the location the case note volume is going to.

Reason

Shows the reason the loan request was made.

Patient name

Shows the patient's name.
Hospital No Shows the patient's hospital number.

Comment

Shows any comments.

From  Medical Records > My Pull Lists, you can view and complete pull lists you have been assigned.

My Pull Lists

Shows a list of pull lists you have been assigned.

Name

The name of the pull list.

Count

The number of loan requests in the pull list.

Assigned to

The name of the user who has been assigned the pull list.

Assigned by

The name of the user who assigned the pull list.

Date assigned

The date and time the pull list was assigned.

Show loan requests

Select to view loan requests for the selected pull list.

Cancel assignment

Depending on your permissions, you can unassign a pull list.

Select this to unassign the selected pull list.

Read more about unassigning a pull list

Shows the loan requests for the selected pull list.

Date required

Shows the date a case note volume needs to be its destination.

For example, if a case note volume is going from a ward back to the library, this is the date the case note volume needs to be in the library.

Case Note ID

Shows the ID for the case note volume.

Borrower From / To

Shows the borrower codes for:

  • The current location of the case note volume

  • The location the case note volume is going to

Patient name

Shows the name of the patient.

Current location

Shows the current location of the case note volume.

Requested by

Shows the name of the user who made the loan request.

Actions

Select an action.

  • To mark a case note volume as found, select Found

  • To mark a case note volume as not found, select Not Found

  • To suspend a loan request, select Suspend

Mark as complete

Select to mark the loan request as complete.

Print list

Select to print a list of the loan requests.

Print selected labels

Select to print labels for the selected case note volumes.

Cancel loan request

Select to cancel the selected loan request.

Read more about cancelling a loan request

From  Medical Records > Tracking, you can record the location of multiple case note volumes.

Track to borrower code

By default, the last selected borrower code is shown here.

Select to choose a borrower code.

  • Enter a borrower code.

  • To search for a borrower code, select > Search and enter a borrower code.

  • To use the current borrower code for a case note volume, select > Search and scan the barcode on a case note volume.

  • To find the borrower code for a specific location, select > Browse by Location and find the location.

Scan or enter the case note volume ID

  • Enter the ID of a case note volume and press Enter

    Or

  • Scan the barcode on a case note volume

Track

Select to record the location of the case note volumes in the list.

Scanned

Shows details about the latest case note volume you scanned.

Case Note to Track

Shows a list of case note volumes to track.

Time

Shows the date and time you scanned the case note volume.

Volume

Shows the ID of the case note volume.

Status

Shows the status of the case note volume.

Patient name

Shows the patient's name.

Hospital No

Shows the patient's hospital number.

DoB

Shows the patient's date of birth.

From  Medical Records > Manage Case Notes > Pull Lists > Manage Pull Lists, you can create and assign pull lists.

Order

Shows the order of the pull lists.

When a loan request is made, Nervecentre places the loan request in the matching pull list. If a loan request matches multiple pull lists, then Nervecentre places the loan request in the pull list with lower number.

For example, the loan request is going from a ward to the library, so Nervecentre places the request in pull list called 'Wards to Library'.

Name

Shows the name of the pull list.

From

Shows the type of location case note volumes are going from.

The pull list contains loan requests going from this type of location.

For example, going from a hospital location.

From Locations

Shows the location case note volumes are going from.

The pull list contains loan requests going from this location.

For example, going from Ward 15 in the hospital.

To

Shows the type of location case note volumes are going to.

The pull list contains loan requests going to this type of location.

For example, going to a library.

To Locations

Shows the location case note volumes are going to.

The pull list contains loan requests going to this location.

For example, going to a specific clinic.

Reasons

Shows the reason the case note volume was requested.

The pull list contains loan requests with this reason.

For example, a case note volume might be requested when a patient has an appointment at a clinic. When the case note volume is requested, the reason chosen is 'Scheduled clinic'.

Days ahead

Shows when Nervecentre can place a loan request in the pull list.

For example, a loan request is made 15 days before the case note volume is needed. If the pull list is set to 10 days ahead, the loan request only appears on the pull list 10 days before the case note volume is needed.

Double-click to edit this number of days.

Volumes assigned

Shows the number of loan requests in this pull list that are assigned.

Volumes unassigned

Shows the number of loan requests in this pull list that are unassigned.

Refresh counts

Select to refresh the number of unassigned and assigned pull lists.

Show Unassigned loan requests

Select to view unassigned loan requests.

Assign

Select to assign a pull list to a medical records clerk.

Add

Select to add a pull list.

Delete

Select to delete the selected pull list.

Shows unassigned loan requests for the selected pull list.

Date required

Shows the date a case note volume needs to be its destination.

For example, if a case note volume is going from a ward back to the library, this is the date the case note volume needs to be in the library.

Case Note ID

Shows the ID for the case note volume.

Borrower From / To

Shows the borrower codes for:

  • The current location of the case note volume

  • The location the case note volume is going to

Patient name

Shows the name of the patient.

Current location

Shows the current location of the case note volume.

Requested by

Shows the name of the user who made the loan request.

Cancel loan request

Select to cancel the selected loan request.

Read more about cancelling a loan request