When taking samples, it might not be possible to obtain all the samples required for that order. For example, you might be unable to obtain the specified amount of blood required for all the samples. You might leave that sample aside temporarily and return to it, or ask someone else to take the sample later.
You can record samples as not collected. You must add a reason. Samples recorded as not collected remain as outstanding collections.
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From Patients, select Show.
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Select Investigation Collection.
Patients with samples due show an indicator on the right of the screen.
Red indicates it is overdue. Green indicates it is due now.
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To access the patient’s details, scan their wristband, or select their name.
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Scroll to Investigations and select Collections.
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Select the collection you intend to take.
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Select for each sample you collected.
Select for each sample you couldn’t collect.
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If you recorded some samples as collected, select Part collected.
If you only recorded samples as not collected, select Not collected.
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Check and confirm which samples have not been collected.
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If you collected partial samples, Nervecentre automatically creates a new order for any samples you didn’t collect.
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If you were unable to collect any samples, they remain outstanding in the original order.
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Select a reason. You can add supporting information as free text.
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Optional: to reassign the collection, select a different collection service.